Privacy policy

This English version is provided for convenience. In the event of any discrepancy, the Spanish version prevails.

Data controller

Company name

NAVALTRONICS SYSTEMS, S.L.

Tax ID (NIF)

B88841846

Address

Camí del Canal, nº 91, Real Club Náutico de Valencia, local 27, 46024 Valencia (Spain)

Data protection contact

info@navaltronics.com

NAVALTRONICS SYSTEMS, S.L. is not required to appoint a Data Protection Officer under article 34 of the LOPDGDD, given the volume and nature of its processing. Any data protection query can be sent to the contact above.

Contact and diagnosis request form

Data: name, vessel, system or type of enquiry, phone and, optionally, email and message. Purpose: handling your enquiry, preparing a diagnosis or quote and contacting you to provide the requested service. Legal basis: pre-contractual steps taken at the data subject's request (art. 6.1.b GDPR).

Instant messaging

Data: phone number and conversation content. Purpose: answering your enquiry through this channel. Legal basis: your consent when starting the conversation (art. 6.1.a GDPR). The messaging service is provided by an external provider that may process data outside the European Economic Area with the safeguards described below.

Customer management

Data: the above plus the history of services provided, the vessel and billing details. Purpose: managing the business relationship, providing the service, invoicing and meeting tax and commercial obligations. Legal basis: performance of a contract (art. 6.1.b GDPR) and compliance with legal obligations (art. 6.1.c GDPR).

Retention periods

• Enquiries that don't become a contracted service: kept while there is a legitimate purpose for handling them and deleted at the data subject's request.
• Customer data: for the duration of the business relationship and then for the applicable legal, tax and commercial limitation periods (generally up to 6 years under article 30 of the Spanish Commercial Code).

Recipients and processors

Your data is not passed to third parties unless required by law. As processors, and under contracts guaranteeing GDPR compliance, the providers of services necessary for our activity may access it: website hosting, customer management software, instant messaging service and tax, employment and accounting advisers.

International transfers

Where a provider processes data outside the European Economic Area, the transfer relies on a European Commission adequacy decision (such as the EU-US Data Privacy Framework) or standard contractual clauses approved by the Commission.

Your rights

You can exercise your rights of access, rectification, erasure, restriction of processing, portability and objection at any time, and withdraw any consent given, by writing to info@navaltronics.com with a copy of an identity document.

If you believe your data is not being processed in line with the law, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Minors

The Site's services are aimed at adults. We do not knowingly collect data from children under 14 without the consent of their parents or guardians.

Security measures

NAVALTRONICS SYSTEMS, S.L. applies appropriate technical and organisational measures to keep the personal data it processes secure and prevent its alteration, loss, or unauthorised processing or access.

Changes to this policy

This policy may be updated to reflect legal changes or changes to the Site. The current version is always the one published here.