Frequently asked questions
The questions we get most often on WhatsApp and by phone, grouped by topic. If yours isn't here, write to us and we'll answer.
General
Which area do you cover?
Our technical base is at the Real Club Náutico de Valencia. We travel to other marinas and ports in the Valencia region.
Do you work with private owners and companies?
Yes: private owners, charter companies, and we also work with installers, marinas and shipyards on larger projects.
Do you offer support in English?
Yes, for owners and international cruisers in transit.
Repairs and equipment
Do you repair equipment you didn't install?
Yes, no problem. It's a big part of our work.
Which brands do you work with?
We work with the leading brands on the market: Raymarine, Victron Energy, Starlink, Jotron, Ancor, B&G, Furuno, Icom, Em-Trak and Shakespeare, among others.
Do you always recommend repairing instead of replacing?
No: we recommend whatever the diagnosis supports. Repair is our first option, not the only one.
Equipment sales
Do you sell new equipment?
Yes. We supply equipment from the leading brands and deliver it installed, configured and integrated with the boat's network.
Do you check compatibility before I buy?
Yes. We review your current network so the new unit talks to the equipment you already have.
Maintenance
What's the difference between preventive, corrective and predictive maintenance?
Preventive is the scheduled pre-season check. Corrective is assistance with an existing fault. Predictive is continuous monitoring to anticipate failures before they happen.
How often is preventive maintenance recommended?
Once a year, before the season starts, as the standard industry reference.
Safety and regulations (GMDSS)
Is an EPIRB mandatory on my boat?
It depends on your boat's authorised navigation zone. We'll confirm it for your case.
How often does the EPIRB need checking?
As a general reference, every 12 to 24 months depending on the manufacturer, including the battery and hydrostatic release.
Automation
Do I need to replace the whole electrical installation to have automation?
No, it's usually integrated with the existing installation.
Is it only for large or luxury boats?
No. The real criterion is how many different electrical systems the boat already has, not its size or category.
Timescales and quotes
How long does a typical repair take?
It depends on the diagnosis. Many are solved on board, in the same visit.
Do you quote before starting work?
Yes, always after the initial diagnosis.
Request a diagnosis of your electronics
Tell us your boat and the system you want to install, repair or upgrade. We'll reply with a diagnosis and a no-obligation quote.
- Component-level diagnosis
- On-board service, no removal
- Support in English and Spanish